Add an email account to Outlook

Follow the the instructions for adding your first email account.

Go To Start Menu or search bar type Outlook and Open it.

For Outlook for Office 365 and Outlook 2016

Enter your email address and click Connect.Enter your email address and click Connect.


Follow the instruction for additional email accounts to Outlook.

  1. Select File > Add Account.Select File, then Add Account.
  2. Enter your name, email address, and password, and click Next.

  3. If prompted, enter your password again, then select OK > Finish to start using your email account in Outlook.

If you need instructions for adding an email account using advanced settings, see Use advanced setup to add a POP or IMAP email account in Outlook for PC.

To update your email settings such as incoming and outgoing server names, see Update your email settings in Outlook for PC.

Set up email using the iOS Mail app

If you’re trying to sign in to Office with your Microsoft account, you may get a message asking you for parental permission or to verify your age.

For more information about why you’re seeing this and how to resolve it, see Parental consent and Microsoft child accounts.

Set up an Office 365, Exchange, or email in the iOS Mail app

Step 1
Go to your iPhone or iPad’s Settings > scroll down and tap Accounts & Passwords > Add Account.

Note: If you’re on iOS 10, go to Mail > Accounts >Add Account.

Device Settings > Accounts & Passwords

Tap "Add Account"

Step 2
Select Exchange.

Choose Exchange

Step 3
Enter your Office 365, Exchange, or email address and a description of your account. Tap Next.

Exchange Sign In

Tap Sign In.

Tap Sign In if using O365 or tap Configure Manually if you have your organization's server settings.

Note: Tap Configure manually if you need to enter server settings.

Step 4
Enter the password associated with your email account. Tap Sign in or Next.

Enter your O365 work or school account password.

Step 5
The Mail app may request certain permissions. Tap Accept.

Tap Allow if prompted to give permission.

Step 6
Choose the services you want to sync with your iOS device and tap Save. You’re done!

Account sync settings

Sony Backup Tapes – 185GB

Sony was king of the music tapes (backup tapes) in the 80’s.
Just as in the music industry, backup tapes were slowly being faded out for more robust and bigger storage solutions such as hard drives and Digital Discs.
That might all change if Sony’s new backup tapes go into production

Last month at the International Magnetics Conference (Intermag) in Europe, Sony presented a brand new method of storing data on magnetic tape which according to their current limits can be as much as 185TB (TeraBytes!) onto one tape.

Just as interesting is that Tape Storage Council, which monitors tape shipments said that tape shipments had increased by grew 13% in 2012, and were projected to grow to 26% in 2013.
So much for the notion that tape backups were a dying backup medium.

To achieve this amazing storage capacity, Sony has developed and enhanced a technology known as “sputter deposition.” This involves layers of magnetic crystals firing argon ions at a polymer film substrate. For more information on the technology, go here:

The big benefits of tape are power usage and price. Even though hard drives and discs are constantly lowering their production price, the truth is, here today that tape is significantly cheaper in mass quantities.
For comparison, to set up an 180TB hard drive array using today’s pricings, you are looking at spending over $10,000 AUD in hard drives alone.
Compared to buying 1 single tape deck, plus the hardware and software to run the system and paying for technicians and you would come up significantly cheaper… by a long margin in fact.

Sony hasn’t released a price on the new tapes, but we can be confident that price per GB will still fall in the same area as current tape decks as the technology is quite similar to what is being used today.
We assume a firmware update would also make many tap backup devices compatible with the new tapes, even if initially not the full use of the 185TB claimed.

With Facebook looking to upgrade to Blu-Ray discs and Google still on tape backups, it will be interesting to see which way the big tech companies go in way of their backup and storage needs.
Plus we at A&STech will keep on top of it all and provide the latest and best solutions to our customers.

Windows XP End of Support

That ever blue sky, those endless green hills, you could almost say it was a holiday.
If it were a holiday, it would be over as Windows XP has reached its End of Support life with Microsoft.

So after 12 years of supporting and updating Windows XP, Microsoft has cut off its life support today the 8th April 2014.

What does this exactly mean?

Well a few things.
Firstly all versions of Windows XP will no longer be available for purchase.
If you are running Windows XP you will no longer receive any more automatic updates.
There will not be any new patches or security updates for all versions of Windows XP.
All official support from Microsoft will cease. This includes the maintenance and creation of knowledgebase articles.

The End of Support for XP will also stop providing Microsoft Security Essentials updates for all XP users. This means if you stick with Windows XP and are running Microsoft’s Security Essentials as your only Anti-Virus software, you remain unprotected to any new viruses.
If you have MSE (Microsoft’s Security Essentials) installed, you may still receive anti-malware updates for a limited time according to Microsoft.

You can still safely use your version of Windows XP after today as it will not stop functioning and Microsoft does not have a switch to turn it off on your PC, however every day that goes by you will be slightly more at risk to the ever increasing viruses that target (and will definitely directed towards) Windows XP.

One other thing I have seen and been informed of is that some users are getting pop ups about this end of support cut-off date.
This can be seen as a small windows or pop up at the bottom right of the users screen.

What we recommend is to not upgrade your Windows XP machine, but move everything to A Windows 7 or Windows 8.1 machine as soon as possible to take advantage of all the great new features and at the same time be well protected.

We at A&STech will still provide troubleshooting and technical support for your Windows XP machine as we are still fond of the OS.

Future Tech : MCX Cables

This week Intel has unveiled a new technology in data transferring called MCX.
MCX (which strangely is not an acronym for anything) has a total transfer rate of 1.6 Tbps!

Developed by Intel and produced in collaboration with US Conec, these data cables are already in the real world evaluation stage as of last week.
Conec expects to start shipping the MCX cables in Q3 of 2014 but not to consumers or general public. These cables are solely developed for supercomputers and high data transfer applications.
Some of the customers include Microsoft and IBM.
Intel has also announced that the technology is available to other cabling manufacturers.

In true Intel speak, the development of these MCX cables comes from a huge breakthrough in Silicon photonics technology.
The combines speed of the fibers peaks at 1.6Tbpis (Terabits per second) of distances of upto 300 meters in length. This is three times longer than currently utilised technologies in datacentres.
The fiber inside the cables transmits at 1310 nm wavelength (the wavelength used by Intel Silicon Photonics Modules) with low optical loss.
The MXC connector uses a lensed ferrule to carry light from one connector to the other, rather than physical fiber contact of the end faces as with traditional connector technology.

The development of the MCX cables was done in hope of replacing the traditional copper based cabling found in datacentres

The MCX connector supports upto 64 fibers per cable, with each fiber operating at 25Gbps which gives the total of 1.6Tbps.
Now this of course displays the full throughput of a cable if it was transmitting traffic in one direction (upload or download)
But in the real world, 32 fibers will be used for upload and 32 for download giving the cable a maximum of 800Gbps (Gigabits per second) bandwidth.

So with all advancements in technology, the question we ask ourselves is; so what does this mean to me? Well it could mean a DVD movie of around 4GB downloaded and on your hard drive in less than 1 second. – Not bad.
But until we can download full DVD’s with the speed of opening up Google in a web browser, we just have to wait and see how quicjly this technology gets adopted and utilised by the mainstream and hopefully we get our hands on some for testing.

Intel WiDi

This week we got to have a play around with Intel’s (relatively) new and not well known wireless technology; WiDi.

WiDi stands for Wireless Display and it’s a technology solely developed by microchip giants Intel.
So this means if you stick to teamred with your CPU’s, AMD will not have this technology available to you… At least for the time being.

Since the introduction of Intel’s tick tock development strategy, many online forums and blogs have praised Intel’s ingenuity and progress which they have made, I being one of those, who appreciate what Intel have been able to achieve using this ruthless strategy.
However, the past 2 or 3 iterations (Sandy Bridge, Ivy Bridge, Haswell) from a megahertz, cycle, on-board graphics and cores perspective look like they are stagnating and rehashing their technology.
This point of view however is wrong when you look at all the features which they are packing into their CPU’s while using increasingly smaller lithography processes.

Intel’s WiDi technology can transmit audio, video, apps, music, movies and basically whole screens of devices – all wirelessly.
This week we got to tinker with a WiDi enabled laptop and receiver.
The receiver was from netgear and it worked really well.
The WiDi signal worked well up to 20 meters and we didn’t notice a drop in quality or speed, I then ran out of hallway to test.
Intel WiDi technology supports 1080p video, 5.1 surround sound and has low latency so things happen quickly on your display.

How do I get WiDi?
To get WiDi transmitting, you need to meet the following requirements:
1. An Intel CPU which comes with the technology
– 2nd generation Intel® Core™ i3/i5/i7 Mobile Processor
– 3rd Generation Intel® Core™ i3/i5/i7 Mobile and Desktop Processor
– 4th Generation Intel® Core™ i3/i5/i7 Mobile and Desktop Processor

2. Windows 7,8 or 8.1

3, Intel on-board HD Graphics GPU (Any from 2000 series to 5200 series)

4. A compatible wireless adapter (Even though the netgear adapter we used is not officially listed on Intel’s website, it worked flawlessly with WiDi)

5. The WiDi software installed on your Device.

If you would like to transmit both video and audio via WiDi, you must use a HDMI cable.
We tested a HDMI to DVI cable but only got our smartphone to work with this configuration; the laptop would not display (assuming bandwidth limitations for the HDMI to DVI cable).

Microsoft Office 365 unlicensed

A few weeks back one of our technician’s blogged about re-licensing Microsoft Office 365 by basically logging out as the user, logging in as the admin of the domain and then logging back in as the user.
This week we found out that this solution isn’t always the solution.

After trying this above fix along with many other fixes we were forced to contact our reseller.
After they offered a few started by the book fixes, (which usually may work), we we’re finally required to contact Microsoft’s office 365 support department for help.

All I can say is that the wait times for a technician are lengthy, but in the end it is worth chasing their help.

We got along well with the technician and he did eventually resolve our issue but just as we were perplexed by the issue so was he.
He hadn’t seen where office would unlicensed itself and the admin of the domain could not relicense their copy of Office 365.

So to anyone who has tried our fix from a few weeks ago, how did it go?
If like us you found out that the licensing server unlicensed your copy of office 365 note that it did so as the machine did not communicate e with Microsoft Office 365 server in less than 30 days.
It must do so, periodically at a maximum time frame of 30 days.

Bitdefender – Best of 2014

At the start of the year we blogged about our cloud based and managed AV Bitdefender and it has just recently been awarded best AV for 2014.

Over at the popular IT news website they recently had a shootout to test some of the most popular anti-virus solutions and to come out with a clear winner for 2014.

We at A&STech are proud to announce that the very product we recommend to customers has come out on top and is the recommended Anti-Virus by a very popular and trusted I.T website.

The tests were quite thorough in that they used virus data from an independent company in Germany called AV-TEST to test the zero day malware detection ability of the Anti-Virus products
(This means how well it can detect the newest threats to a system)

The test’s also included performance testing to see which anti-virus programs had the lightest memory footprint and which one was the least intrusive when going about its very important work of protecting a system from security threats.

Overall we are proud in offering a total AV solution to our customers that not only we recommend, is well known, has a reputable and documented history of providing excellent protection, but now it’s also won a very important accolade.
Congratulations to Bitdefender. Best anti-virus for 2014

We at A&STech can provide you and your business total anti-virus, malware and security services.

Safe Mode

Having an accustomed environment encircle you can exude reassuring emotions of safety and keep you in a state of tranquillity and composure… unlike this sentence.
That is why safe mode can be such a great tool to use and see from an IT perspective.
In the past week I’ve had to resort to using safe mode on several occasions, all of them because of different causes and all of them required different solutions – and all of them used the Safe Mode OS (Operating System) to get the job done.

If you have never seen or heard of safe mode, it can simply be described as a diagnostic mode built into an electronic device to help a technician diagnose and resolve technical issues usually involving software issues such as driver problems, incompatible software, viruses, display problems or corrupt files.

On a Windows based system, if you would like to access Safemode the most common method of starting up safe mode is to reboot your PC, press the F8 key (although this does vary depending on the PC type, model and BIOS version) and then select “Safe Mode” from the boot options.
If you run Windows 8, it will be either a combination of SHIFT+F8 or a different button depending on your motherboard developer. (Had to press F12 to access safe mode on an ASUS Motherboard this week).

There are other ways of starting in safe mode on a Windows based PC.
Run the Microsoft Start up configuration utility, Under General, Select “Diagnostic Setup” and then reboot your PC. This method sometimes gets blocked by rogue malware and therefore the first method needs to be implemented.

What safe mode does is try and boot into the Operating System with as little drivers as possible.
This means that whatever prompted you to use safe mode should not start along with the bare minimum of drivers to run the operating system.
This minimalistic boot up allows the user to isolate a driver problem without having to think about dozens of variations or issues because all but the very essential “core” drivers are running.
It practically takes away all the non-needed software and presents you with an OS that should be working… helping you work backwards and resolve the problem

I personally try and use the option “Safe Mode with Networking” if the issue does not involve viruses or malware as this loads up the network drivers and adaptors along with the bare minimum OS files.


Browser Hijack

Click on a link that you want to open and you find yourself on the bad side of the internet staring at pop ups, free prescription medicine and critical security warnings?… Looks like you have a browser hijack.
Usually I get to work on a Friday ready to have a good finish to the working week and then enjoy a relaxing weekend away from many things related to IT.
This end of the week we had to deal with multiple PC’s that had their browsers hijacked.

What is a browser hijack? Simply put it’s a program or setting that unknowingly to the end user changes the browsers configuration.
The best browser hijack is one where the unsuspecting user is not even aware of its presence both visually or functionally.
Browser hijack’s usually modify things such as the home page, the error page (or creates fake error pages), adds tool bars and search engines and probably most annoyingly redirects the users’ clicks to other web pages. This is usually the only visual queue the end user recognises as strange.
Browser Hijack programs and software is part of the malware virus group and highly urgent that it gets removed from the infected browser.
Some infamous browser hijack software is Conduit Search, CoolWebSearch, Babylon Toolbar, Onewebsearch, MyStart.IncrediBar Search,, and many more.

If your home button takes you to a page other than your original home page, if you get all kinds of pop ups, if your search page looks totally different or gives you undesirable results, it more than likely points to a browser hijack.

In my experience I have found that Internet Explorer gets the most browser hijack’s. Even with its home page change prevention software and reset software.
Firefox has also been hit and miss in this regard. I have found that it is much easier to remove bowser hijack software from Firefox because of the way it manages addons.
As for Chrome, Safari and other browsers, they seem to do a great job of protecting the end user (or the end users of such programs are more aware of the dangers and protect themselves).

In such instances Malware removal software by itself is not always sufficient to get rid of the browser hijack. Sometimes it requires reconfiguration of the browsers settings and on some occasions even a full reinstall.
Personally I am a sound believer and proponent of prevention is better than cure, so take care and don’t get hijacked in the first place!