Three steps to IT Support for our clients
When It comes to your IT systems, time is money. Your business cant afford downtime, buggy applications and user issues accessing critical data, all these IT issues amount to a significant reduction in employee activity. At A & S Tech we understand this that’s why we have created our simple tool help you log a ticket and get support quickly.
Step 1. Click on The Support Icon
Step 2. Fill out the form
Step 3. Sit back and relax because We’ve Got This
Our Response Approach
Fast Response Times and SLA’s
When there is an issue you need to be able to log a ticket and get on with what you do. With A & S Tech’s Support Desk our team is there to help and support you. We pride ourselves on fast response times and efficient service. With our onboarding process we meticulously document your IT infrastructure and systems so when an issue arises we have the knowledge and techs that understand your business systems to get you back up an running as quickly as possible.
Our Remote Approach
How We do IT for you
Weather you have a technical question or a bug, whatever your IT need is you will get a fast response time. As an A & S Tech Managed Services Client, you can contact the support desk by phone, email, the ticket portal.
The A & S Tech Support tool and customer portal is a quick-and-easy way for users to log their tickets with A & S Tech, review their site documentation and monitor the status of their ticket progress.
Our team of dedicated engineers are trained in your systems, and can easily manage your machine from our location. This results with most issues being resolved in a timley manner first time.
Sister Company
